Give them a reason to help you
It's getting harder and harder move people's opinions. These tips can help. From Inc.com.
Winning people over isn't always easy. Yet the ability to apply the gentle art of persuasion to relationships new and old is essential.
"Every single day, we are faced with the task of persuading others. And every single day, we face resistance," says Bob Burg, author of Adversaries Into Allies: Win People Over Without Manipulation or Coercion. Whether you are paving the way to a business deal or speaking with the customer service rep who claims she can't authorize a refund, understanding how to get your way and bring about a winning outcome for both parties is a delicate operation.
But remember: Winning people over is not about manipulating them to like you or do things your way. It's about giving them reasons to respect you--enough that they want to engage with you and actually listen to your point of view.
"For immediate and long-term results, helping people make decisions that are not only in your best interest but in alignment with their best interests as well is the way to go," says Burg. Doing this effectively, consistently, and predictably, however, takes influence.
What Exactly Is Influence?
On a very basic level, influence is simply the ability to move a person (or persons) to a desired action, usually within the context of a certain goal. Burg describes it as having pull. After all, have you ever heard someone say, "Wow, that Karen sure is influential. She has a lot of push!"? Probably not. You don't want to push people; you want to pull them in with tact, kindness, and great communication skills.